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Legal

Privacy Policy

How we collect, use, and protect your personal data. Your privacy matters to us.

Last updated: 21 May 2026

1. Who We Are

My Green Home Energy is a trading name of Interlink Digital Group Limited (Company No. 05431902), registered in England and Wales.

Data Controller: Interlink Digital Group Limited
Lancaster House, Amy Johnson Way, Blackpool FY4 2RP
Company No. 05431902 | VAT No. GB132978001

2. What Data We Collect

When you use our quote comparison service, we collect:

Contact details

Name, email, phone, postcode

Property info

Type, ownership, roof, heating

Project preferences

Product, timeline, budget

Technical data

IP, browser, device, pages

3. How We Use Your Data

We use your personal data to:

  • Match you with suitable MCS-certified installers in your area
  • Pass your contact and project details to up to 3 matched installers
  • Send you confirmation emails and quote status updates
  • Improve our service through analytics (with consent)
  • Comply with legal obligations

5. Data Sharing

We share your data only with:

  • Up to 3 matched installer partners (as clearly stated during the quote process)
  • Our hosting and email service providers (under data processing agreements)
  • Law enforcement or regulators when legally required
We never sell your data to third parties for marketing purposes.

6. Data Retention

We retain your personal data for:

24 months

Quote data from submission

+12 months

Account data after closure

26 months

Analytics data (anonymised)

7 years

Financial records (legal)

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise any of these rights, email privacy@mygreenhome.energy. We will respond within 30 days.

8. Cookies

See our Cookie Policy for full details on the cookies we use and how to manage your preferences.

9. Contact

For privacy-related enquiries: privacy@mygreenhome.energy

If you are unsatisfied with our response, you can complain to the Information Commissioner's Office (ICO).