Our Quality Standards
Every installer on our platform is rigorously vetted. We only work with MCS-certified, OZEV-approved professionals who meet our strict quality criteria.
MCS Certified
The Microgeneration Certification Scheme is the gold standard for renewable energy installations. MCS certification is required for government grants including the BUS scheme and Smart Export Guarantee.
OZEV Approved
Our EV charger installers are approved under the Office for Zero Emission Vehicles scheme. This ensures compliance with IET Wiring Regulations and eligibility for OZEV grants.
Our Vetting Process
Beyond certifications, we verify insurance cover, check Companies House records, review customer feedback, and conduct ongoing quality monitoring. Installers must maintain standards to stay on our platform.
How We Vet Our Installers
Certification Verification
We verify MCS certification or OZEV approval directly with the certification bodies. Expired or suspended certifications are flagged immediately.
Insurance & Liability
All installers must hold public liability insurance (minimum GBP 2 million) and professional indemnity insurance. We verify policy documents annually.
Company Checks
We verify Companies House registration, check for CCJs or insolvency proceedings, and confirm the business has been trading for at least 12 months.
Customer Review Monitoring
We monitor customer reviews and feedback continuously. Installers with consistently poor feedback are investigated and may be removed from the platform.
Ongoing Quality Assurance
Regular audits, mystery shopping, and response time monitoring ensure installers maintain our standards throughout their time on the platform.
Your Protection
When you use My Green Home Energy, you benefit from multiple layers of consumer protection.
Free service - you never pay us a penny
Quotes to compare - no obligation to proceed
Registered data controller - your data is protected
Full compliance with UK data protection regulations
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